SC-B-09Level 1 · Signal
Reports friction with security controls
A risky Behavior signal from the pulse survey (SURVEY, pulse: perceived friction): this person reports that security controls get in the way of their work.
Classification
- Risk domain One of 9 areas of human risk, from social engineering to readiness and response. Every signal belongs to one.
- Evidence level
- Maturity practices One capability a program performs, scored on its own: See, Understand, Act, Prove, Govern and Culture.
- Leads to The kind of breach the evidence beneath it points toward, each anchored to a Verizon DBIR or VERIS pattern or an FBI IC3 category.
- NIST CSF 2.0
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- GV.RR-02
- MITRE ATT&CK
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None mapped
The definition, in detail
Definition
Friction is the stated reason for workarounds, so it marks where bypasses start.
Example
A field sales rep writes in the pulse that the VPN drops on every customer visit, so she tethers to her phone and works outside it.
How it is measured
- Source
- Pulse survey
- Subject
- Person
- Event
- Pulse: perceived friction
- Risk domain
- Security culture
- Provenance
- Forrester
How it is used
Programs count "Reports friction with security controls" per person from Pulse survey and read it beside the other Security culture signals; it feeds 0 cohorts, 0 sequences and 2 breach scenarios.
A "reports friction with security controls" event is evidence of behavior under pressure. It is one observed action, and on its own it is no proof of compromise.
Library indicators
The detailed observations in the indicator library with the same risk domain, dimension and polarity as this signal.
Continue exploring
"Reports friction with security controls" (SC-B-09), Human Risk Management Framework v2.0.0, Living Security, CC BY 4.0. https://www.humanriskmanagement.com/taxonomy/signals/sc-b-09-reports-friction-with-security-controls
Part of the open HRM Taxonomy, CC BY 4.0. Download the taxonomy as JSON · Version history. This page describes one signal.
The initial assessment
Find your level.Then fix what matters.
18 questions, about 4 minutes and nothing to type before the result: your level, a score for each practice and three first playbooks, each Easy, Medium or Hard.