HRM-MEAS-19Term
Perceived friction rate
The share of people who say security controls get in the way of their work, measured by pulse survey. It is read beside policy exceptions and shadow IT measures.
Example
A CISO sees friction rise in engineering after a new proxy and meets the team before exceptions pile up.
Related terms
3"Perceived friction rate" (HRM-MEAS-19), Human Risk Management Framework v2.0.0, Living Security, CC BY 4.0. https://www.humanriskmanagement.com/taxonomy/terms/perceived-friction-rate
Part of the open HRM Taxonomy, CC BY 4.0. Download the taxonomy as JSON · What's new in 2.0.
The initial assessment
Find your level.Then fix what matters.
18 questions, about 4 minutes and nothing to type before the result: your level, a score for each practice and three first playbooks, each Easy, Medium or Hard.