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HRM-MEAS-19Term

Perceived friction rate

The share of people who say security controls get in the way of their work, measured by pulse survey. It is read beside policy exceptions and shadow IT measures.

Example

A CISO sees friction rise in engineering after a new proxy and meets the team before exceptions pile up.

Related terms

3
Cite this term

"Perceived friction rate" (HRM-MEAS-19), Human Risk Management Framework v2.0.0, Living Security, CC BY 4.0. https://www.humanriskmanagement.com/taxonomy/terms/perceived-friction-rate

Part of the open HRM Taxonomy, CC BY 4.0. Download the taxonomy as JSON · What's new in 2.0.

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