SE-B-14Level 1 · Signal
Verifies requests out of band
- Behavior
- Vigilant
- Level 1 · Signal
A vigilant behavior signal from the finance or payment system: before acting on a payee or bank-detail change, the person confirmed it through a second channel such as a known phone number.
Classification
- Risk domain One of 9 areas of human risk, from social engineering to readiness and response. Every signal belongs to one.
- Evidence level
- Maturity practices One capability a program performs, scored on its own: See, Understand, Act, Prove, Govern and Culture.
- Leads to The kind of breach the evidence beneath it points toward, each anchored to a Verizon DBIR or VERIS pattern or an FBI IC3 category.
- NIST CSF 2.0
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- PR.AT-02
- MITRE ATT&CK
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- T1657
The definition, in detail
Definition
It is the control that stops payment fraud.
Example
An accounts-payable specialist calls the vendor's known contact before changing bank details and learns the emailed request was fake.
How it is measured
- Source
- Finance & payments
- Subject
- Person
- Event
- Payee-change verification
- Risk domain
- Social engineering
- Provenance
- FBI IC3
How it is used
Programs count "Verifies requests out of band" per person from Finance & payments and read it beside the other Social engineering signals; it feeds 0 cohorts, 0 sequences and 1 breach scenario.
A "verifies requests out of band" event is evidence of a protective behavior; a vigilant behavior at any step breaks a sequence. It is one event, and it does not cancel the risky signals the same person carries.
Technical mappings
Framework mappings; validate for your use case.
Library indicators
The detailed observations in the indicator library with the same risk domain, dimension and polarity as this signal.
- I.0006Enables phishing reporter buttons
- I.0007Reports suspected phishing or other suspicious emails to security for analysis
- I.0008Reports suspected phishing emails that are tagged as suspicious
- I.0009Reports real phishing emails
- I.0010Reports real phishing emails resulting in quarantine
- I.0011Reports legitimate emails as phishing emails
- I.0012Reports suspicious SMS messages
- I.0017Deletes phishing emails without opening
- I.0058Reports simulated phishing emails
- I.0059Forwards simulated phishing emails to security team
- I.0060Provides helpful feedback on simulated phishing emails
- I.0064Reports simulated SMS phishing messages
- I.0065Ignores or deletes simulated SMS phishing messages
- I.0068Denies simulated fraudulent MFA prompts and reports them
- I.0092Reports high confidence in phishing-related self assessments
- I.0097Fails phishing simulations less frequently over time
- I.0099Fails security simulations less frequently over time
- I.0130Reports phishing emails without clicking
- I.0136Hovers over links before clicking
Continue exploring
"Verifies requests out of band" (SE-B-14), Human Risk Management Framework v2.0.0, Living Security, CC BY 4.0. https://www.humanriskmanagement.com/taxonomy/signals/se-b-14-verifies-requests-out-of-band
Part of the open HRM Taxonomy, CC BY 4.0. Download the taxonomy as JSON · Version history. This page describes one signal.
The initial assessment
Find your level.Then fix what matters.
18 questions, about 4 minutes and nothing to type before the result: your level, a score for each practice and three first playbooks, each Easy, Medium or Hard.